Shipping Policy
At Lordrivertee, we are committed to delivering your orders safely and promptly. Please review our shipping policy to understand how we handle shipping and delivery.
Shipping Methods
We offer reliable shipping services to ensure your order arrives on time. The available options will vary depending on your location and will be displayed during checkout.
Shipping Times
- Processing Time: Orders are processed within 2-5 business days after payment confirmation.
- Shipping Time: Delivery times depend on your location:
- Domestic Shipping: Typically 5-10 business days.
- International Shipping: Typically 10-20 business days (customs processing may cause delays).
Shipping Costs
Shipping charges are calculated based on the weight, dimensions of your order, and your shipping address. Final shipping costs will be displayed at checkout.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. Use this number to track your shipment in real-time through our carrier’s website.
Customs and Import Taxes
For international orders, customers are responsible for any customs duties, taxes, or additional fees imposed by their country. Please check with your local customs office for more information.
Undeliverable Packages
If a package is returned to us due to an incorrect address or failure to collect it, we will contact you to arrange redelivery. Additional shipping charges may apply.
Lost or Damaged Items
- Lost Packages: If your package has not arrived within the estimated delivery time, please contact us, and we will investigate the issue.
- Damaged Items: If your order arrives damaged, please contact us within 7 days of delivery with photos of the damaged item and packaging. We will arrange a replacement or refund.
Contact Us
If you have any questions or concerns about shipping, feel free to reach out to our support team:
- Email: lordrivertee@gmail.com
- Phone: 1 (801) 571-2276
Thank you for choosing Lordrivertee. We appreciate your trust in us and are dedicated to providing a smooth and reliable shipping experience.