Refund and Returns Policy

At Lordrivertee, we strive to ensure your satisfaction with every purchase. If you are not completely happy with your order, we are here to help. Please read our refund and returns policy carefully to understand your rights and how to proceed with a return or refund.

Eligibility for Returns

  • Items must be returned within 30 days of receipt.
  • To be eligible for a return, your item must be unused, unwashed, and in the same condition as received.
  • The item must also be in its original packaging with all tags intact.

Non-Returnable Items

  • Gift cards.
  • Custom or personalized items.
  • Clearance or final sale items.

How to Initiate a Return

  1. Contact us at contact.lordrivertee@gmail.com with your order number and a brief description of the issue.
  2. Our support team will guide you through the process and provide you with a return authorization if eligible.
  3. Pack your item securely and send it to the return address provided by our team.

Refunds

  • Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
  • Approved refunds will be processed within 7 business days and automatically applied to your original payment method.
  • Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund (if applicable).

Exchanges

  • If you wish to exchange an item, please initiate a return for the original item and place a new order for the desired product.

Damaged or Defective Items

  • If your item arrives damaged or defective, please contact us within 7 days of receipt.
  • Provide photos of the issue along with your order number, and we will arrange for a replacement or refund.

Late or Missing Refunds

  • If you haven’t received your refund after 7 business days, check with your bank or credit card company as processing times may vary.
  • If you’ve done this and still have not received your refund, please contact us at [your email or contact form link].

Contact Us

For any questions or concerns about our Refund and Returns Policy, feel free to reach out to us:

  • Email: lordrivertee@gmail.com
  • Phone: 1 (801) 571-2276
  • Address: 610 S 200 E, Laketown, UT , United States

We appreciate your trust in Lordrivertee and are committed to providing you with the best possible shopping experience.